Shipping Policy

Last Updated: October 2026

Thank you for shopping with Home Goods International Marketplace Ltd. We proudly serve customers in Trinidad & Tobago, the United States, and worldwide.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

During high-volume shopping periods such as Black Friday, Cyber Monday, Christmas, and other promotional events, processing times may be slightly longer.

Business days do not include weekends or public holidays.

Trinidad & Tobago Delivery

We offer delivery throughout Trinidad & Tobago. Delivery times and charges may vary depending on your location, order size, and delivery method.

Please provide a complete delivery address and working telephone number when placing your order.

United States Shipping

We ship throughout the United States.

FREE U.S. SHIPPING is available on eligible U.S. orders over US$100.

Orders that do not qualify for free shipping will be charged the applicable shipping rate displayed at checkout.

Certain oversized, heavy, restricted, or special-order products may be excluded from the free-shipping offer. Any applicable shipping charges will be displayed during checkout before payment.

Worldwide Shipping

We ship to most countries worldwide! 🌎

International shipping availability depends on the destination. International shipping rates and delivery times vary by destination and will be displayed at checkout when available.

Delivery times may also depend on the shipping carrier, customs processing, and other circumstances outside our control.

Please note: The free U.S. shipping offer applies only to eligible U.S. orders over US$100. It does not automatically apply to international orders.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are the customer's responsibility and are not included in the product price or shipping charge paid to Home Goods International Marketplace.

We are not responsible for delays caused by customs authorities.

Order Tracking

When tracking is available, tracking information will be provided after your order has been processed and shipped.

Please allow time for the shipping carrier's tracking system to update after receiving your tracking information.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate shipping information.

Please carefully review your name, shipping address, postal/ZIP code, telephone number, and other delivery information before completing your purchase.

If an order is returned, delayed, or requires redelivery because incorrect or incomplete information was provided, additional shipping charges may apply.

Shipping Delays

Delivery dates provided by shipping carriers are estimates and are not guaranteed.

Home Goods International Marketplace Ltd. is not responsible for shipping delays caused by circumstances outside of our reasonable control, including customs processing, severe weather, transportation disruptions, carrier delays, peak holiday volume, or other unforeseen events.

Lost or Damaged Packages

If your order arrives damaged, please contact us as soon as possible at orders@homegoodstt.com. Include your order number and clear photographs of the package and damaged item(s) so we can review the issue.

If tracking shows your package as delivered but you have not received it, please first check your delivery location and contact the shipping carrier. You may also contact us, and we will assist where reasonably possible.

Contact Us

If you have questions regarding shipping or an existing order, please contact:

Home Goods International Marketplace Ltd.
Email: orders@homegoodstt.com
Website: homegoodstt.com
Based in Trinidad & Tobago — Shipping Worldwide 🌎